NDIS Registration For Providers: Practice Standards and Core Module

There are standards you must meet to become a registered provider if you’re preparing to go through the NDIS registration procedure. To help you understand how they pertain to your business, this post will provide you with an outline of these requirements.

NDIS Practice Standards

For NDIS service providers, compliance with the NDIS Practice Standards is mandated by law. They establish the requirements that services provided to NDIS participants must fulfil.

There is a core module and a number of supplemental modules in the NDIS Practice Standards. The core module must be followed by all providers.

You must adhere to these NDIS Practice Standards modules, if you need to register your business to be able to use regulated restrictive practices:

  1. The NDIS Core Module.
  2. Module 2A (Implementing behaviour support plans).

Some service providers might additionally provide high-intensity supports (like complex bowel care) or specialist disability accommodations (SDA), among other supports and services. You must complete additional Practice Standards modules if you are offering these supports. Only the NDIS Core Module and Module 2A have been discussed in this guide.

Click here if you want to learn more about the NDIS modules.


A crucial concept in NDIS registration is the word proportionality. It implies that the requirements for registration are proportionate to the quantity, scope, and nature of the supports you offer. For instance, a large organisation might use a sophisticated system to monitor employee training. At the same time, small providers can use a simple spreadsheet to record the same information.

The NDIS Core Module

The core module of the NDIS Practice Standards must be met by all service providers registering with the NDIS. There are four divisions in the core module:

  • Rights and responsibility.
  • Governance and operational management.
  • The provision of support.
  • The support provision environment.

NDIS Practice Standards are listed for each division. Each division of the NDIS Practice Standards lists an outcome and a set of indicators. The outcome is what was intended for the individual with a disability acquiring support paid by the NDIS. The indicators assist your company in demonstrating how you should adhere to the standards.

For instance, Division 1 is concerned with safeguarding a person’s safety and defending their rights.

The person has the following outcomes in this division:

  • Individualised support.
  • Respect for their distinct moral beliefs, values, and cultures.
  • Maintaining their privacy and dignity.
  • Improved independence and support in making wise decisions.
  • Freedom from discrimination, assault, abuse, or neglect.

The following are some indicators of person-centred supports:

  • The person’s constitutional and human rights are recognised and considered in daily life.
  • The person is communicated with in a way that they can understand, which is sensitive to their requirements.
  • The person is supported to interact with their family, friends, and community however they see fit.

How, for instance, would the person’s wishes be carried out if their values or views diverge from their family?

Service providers must present evidence that they are meeting all of the outcomes and indicators in the core module to complete their NDIS registration process. 

Module 2A: Putting behaviour support plans into practice

Implementing behaviour support plans is covered in Supplementary Module 2A. This module must be followed by all service providers who use regulated restrictive practices.

The responsibilities of service providers under Module 2A are outlined below:

  1. Creating a behaviour support plan
  • An NDIS behaviour support practitioner gathers information for the behaviour assessment.
  • The behaviour support plan for the individual is created in collaboration with service providers.
  1. Supporting and carrying out the plan
  • The providers’ state or territorial government permits them to employ the restricted practices.
  • Providers use only those restrictive measures specified in the behaviour support plan.
  • Providers train all staff members in the support techniques outlined in the behaviour support plan.
  1. Reporting and observation
  • The NDIS Commission receives monthly reports from providers that detail all the restrictive practices they have employed.
  • Any unlawful use of restrictive practices is recorded by service providers as a reportable incident to the NDIS Commission.
  1. Review and assessment of the behaviour support plan
  • Service providers keep tabs on how the behaviour support plan is used, keep notes, and gather data.
  • Every year, support plans are reviewed by an NDIS behaviour support practitioner.
  • Providers discuss the behaviour support plan methods with the NDIS behaviour support practitioner.

You must provide evidence that your business is fulfilling every one of the outcomes and indicators in Module 2A to register.

The responsibilities of implementing providers, including providers who use regulated restrictive practices, are covered in a helpful video. You may find it on the YouTube channel for the NDIS Quality and Safeguards Commission.

The NDIS Quality and Safeguards Commission also provides comprehensive information on restrictive practices. This contains the behaviour support and its Regulated Restrictive Practice Guide.

Looking for Help with the NDIS registration process in Australia?

Changing the lives of others is what your business is about. Helping your business succeed is what Fronto Advisory are about. Save time, unnecessary headaches, and money by working with a team who is familiar with the NDIS registration process in Australia. Fronto Advisory has assisted businesses in transitioning from sole traders to larger, more lucrative businesses.

Call them today or fill out a form and receive a call back.

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